REFUND POLICY

RETURNS/EXCHANGES/REFUND POLICY

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

TERMS & CONDITIONS FOR RETURN/EXCHANGE/REFUND POLICY

  • Customers Can Exchange/Return their Product(including other clauses in refund policy) within 5 Days of the Product Delivered.Requests after that will not be accepted.
  • Once the Product is Picked by our Courier Executive, We will Examine its Condition and Accept/Reject the Request.
  • For Defective Products, Please reach out to our Customer Support Team. A Brand new Product will be Delivered.
  • We may Refuse a Return if the item is not in good Condition, Used or Broken.
  • The Customer support team has the complete authority to take necessary decisions regarding the refund policy as per circumstances

HOW DO I SEND THE ITEM BACK TO PANDAPANTI.COM?

  • Our Courier Executive will Pick the Product. A Return Shipping Charge of Rs 100/- will be Levied and the Balance amount will be Refunded
  • Defective products need not be sent back to us unless confirmed by the customer support team. 

HOW DOES RETURN/EXCHANGE/REFUND POLICY WORK ONCE ACCEPTED?

  • If the Product meets all the Required Terms & Conditions mentioned in the refund policy, We will Refund/Exchange the product.
  • If paid by credit card, Refunds will be issued to the original credit card provided at the time of purchase and in case of Cash on Delivery payments refund will be made to the Customer’s Bank Account
  • In case of Exchanges, A new product will be dispatched and delivered at no Extra Cost.

HOW DO I PLACE A RETURN/EXCHANGE/REFUND POLICY REQUEST

  • For Placing a Refund/Return/Exchange Request, Mail us at [email protected]
  • Customer Can Whatsapp us on +91 9819683587 with the Problem and Order Id
  • Another Alternative is to use the In-site Live chat Feature. Our Customer Executive will help you in the best Possible Manner.

WHEN DO I RECIEVE MY REFUND?

For Cash on Delivery Orders, Refunds will Be Processed To Your Bank Account Via NEFT.
For Orders paid Via Debit/Credit Card, Refunds will be initiated back to the card through which Payment was Made.
For Orders Paid Via Paytm Wallet,Refunds will be initiated back to the Paytm Wallet Used for the Transaction.

REFUND METHOD

CASH ON DELIVERY

CREDIT/DEBIT CARDS/NETBANKING/UPI

PAYTM

REFUND TIME FRAME

7-10 BUSINESS DAYS

10-15 BUSINESS DAYS

10-15 BUSINESS DAYS

EASY CANCELLATION POLICY

Our focus is complete customer satisfaction.  Please read the fine prints of the cancellation policy before buying it, it provides all the details about the services or the product you purchase.In case of dissatisfaction from our services, Customers have the liberty to cancel their Orders and request a refund from us. 

WHEN CAN I CANCEL MY ORDER (EASY CANCELLATION POLICY)?

  • A Customer can cancel the order only if the product has not been Dispatched yet.
  • Please Note, Once Dispatched Order Cannot be Cancelled . All Orders are dispatched within 2 Days of Placing an Order.

HOW DO I CANCEL MY ORDER?

  • A Customer can Cancel the Order Via an Email on [email protected]m. Please Provide your Order Id and the Reason for Cancellation in the Email
  • To Cancel your Order, A customer can use the contact Form and Specify all the Details in it.
  • A Customer can make use of the in-site Live Chat Feature.
Please refer to the privacy policy HERE.

Shipment processing time

All orders are processed within 2 business days. Tracking Number of your Product will be Shared once it is Dispatched

Please Allow us 4-5 Days For Delivery. However We always try to deliver the product before the Stipulated Time.

We use Fedex, Delhivery, Bluedart, DTDC to Deliver your Products.

In Case of Damages to the Product which may have Occured during Transit , Please Email us at [email protected] or Chat with us. We Will Surely Provide you the Best Available Support

If the product is delayed than the time mentioned at the top , Please email us at [email protected] or Chat with us and we will try to solve it within 24 Hours.
Delivery delays can occasionally occur Due to various Circumstances.

We Have an Excellent Staff Support who will try to Solve your Query/Complaint within 24 Hours. Reach out to us at [email protected] or use the In-site Live Chat Option to connect to our Staff.

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refund policy
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